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Privacy Policy

Initial effective date: September 30, 2019.

Your privacy is an important factor, luckydiamant Application and luckydiamant.com take into account in the development of our site. As such, we are committed to being transparent and open. This privacy policy generally explains how we receive information about our customers and what we do with that information once we have it.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or respond to a survey.

When ordering or registering on our site, where applicable, you may be asked to enter the following information: name, e-mail address, postal address or telephone number. However, you can visit our site anonymously.

 Why do we use your information?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us better meet your individual needs)
  • To improve our website and your shopping experience 
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to respond more effectively to your customer service requests and support needs)
  • To process transactions
    Your information, public or private, will not be sold, exchanged, transferred or provided to any other company for any reason whatsoever, without your consent, other than for the express purpose of providing the purchased product or service. request.
  • To administer a contest, special promotion, survey, activity or other site functionality
  • To send and
    - periodic emails   The email address you provide for order processing may be used to send you important information and updates relating to your order, in addition to receiving occasional news company updates, product or service information, etc.

How do we protect your data?

Customers are responsible for the security and protection of their username and password on luckydiamant. We recommend that you choose a strong password and change it frequently. Please do not use the same login information (email and password) on multiple websites.

That said, we do implement a number of security measures, including offering a secure server. All sensitive / credit information you provide is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database only to be accessible by authorized persons with access rights. special to these systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financial data, etc.) will not be stored on our servers.

Our servers and website are scanned daily and fully externally verified by Symantec's McAfee Secure to ensure your online security. Click on the certified seal to learn more.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you have allowed it through your settings. This allows the sites or systems of the service providers to recognize your browser and acquire and remember certain information.

We use cookies to help us remember and process the items in your cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and interaction so that we can provide better experiences and tools on the site. for you in the future. We may enter into contracts with third party service providers to help us better understand visitors to our site. These service providers are not permitted to use the information collected on our behalf other than to help us directly conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to disable all cookies through your browser settings. Like most websites, if you turn off cookies, some of our services may not work properly. However, you can still place orders by contacting customer service.

Do we disclose information to third parties?

Absolutely not. We do not sell, trade, or transfer your personally identifiable information to third parties. This does not include trusted third parties who help us manage our website, conduct our business, or serve you, provided such parties agree to keep this information confidential. We may also disclose your information when we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect our rights, property or safety or those of others. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility for the content and activities of these linked sites. However, we try to protect the integrity of our site and appreciate any comments on these sites.

Terms and conditions

By using our site, you agree to our online privacy policy. Also visit our Terms and Conditions section which describes the use, disclaimers and limitations of liability governing the use of our website under the    Terms of Service.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page and / or update the privacy policy change date below.